Shipping & Delivery

Please note that all orders placed through the Warlord webstore are shipped from our warehouse, located in Nottingham, UK.

 

Order Preparation

Once you've placed your order, it normal takes 2-3 working days to prepare, pack and leave our warehouse. 'Made to Order' items are not always kept in stock. They tend to take a little longer as they need to be cast by our expert team.

At extremely busy times it can take up to 10 days for orders to leave our warehouse.

 

Shipping

When you place an order and check out, you'll be given a choice of Standard or Courier service.


Standard Service

Standard is the method we generally use at the moment - parcels are sent by Royal Mail and, in the UK, usually take 2-4 days from shipping to arrival at your door. Shipping to the US usually takes 5-10 days with this method. See below for full details, prices and estimated timings for other countries. Standard delivery is FREE for orders over £50 or $50.

 

Courier Service

Courier service is sent via UPS in the US and DHL elsewhere. You can expect it to take 1-2 days shipping time in the UK and 2-5 days in the US. In addition, Courier orders are trackable, so you can check the status of your delivery online. Unfortunately we are unable to offer this service for deliveries to PO Boxes and apologise for any inconvenience this causes. See below for full details, prices and estimated timings for other countries. Courier delivery is FREE for orders over £150 or $250.

 

Spray Cans

Regulations currently prevent us from shipping pressurised containers by air, so at present we are unable to ship spray cans outside of Europe. The good news is that we can now deliver sprays within Europe and not just the UK. However, as Royal Mail do not accept spray cans, all orders containing sprays will sent by Priority Delivery and will be charged regardless of the size of the order. The following charts lay out the full details of our new service:

UK Store Delivery Method Delivery Time Postage Cost for Orders Notes
(working days)* Under £50.00 Over £50.00 Over £150.00
UK Standard 2-4 £5.00 Free Royal Mail
Courier 1-2 £10.00 £10.00 Free Road, Trackable
Western Europe Standard 3-5 £5.00 Free Royal Mail
France/Germany/Belgium/Netherlands/
Austria/Czech Republic/Ireland/Luxembourg/Poland
Courier 2-3 £10.00 £10.00 Free Road, Trackable
Southern Europe Standard 3-7 £5.00 Free Royal Mail
Spain/Italy/Portugal Courier 3-4 £12.00 £12.00 Free Road, Trackable
Eastern Europe & Scandanavia Standard 5-9 £5.00 Free Royal Mail
Slovakia/Denmark/Estonia/Finland/Hungary/Latvia
/Lithuania/Slovenia/Sweden/Greece/Norway/Switzerland
Courier 4-6 £14.00 £14.00 Free Road, Trackable
European Islands Standard 5-9 £5.00 Free Royal Mail
Iceland/Greenland/Cyprus/Malta Courier 4-6 £20.00 £20.00 Free Air, Trackable
* Delivery time does not include the time to pick the order, however courier orders will be prioritised. Delivery times are estimates. Orders can take up to 14 Days (UK) or 28 days (Rest of the World).
US Store Delivery Method Delivery Time Postage Cost for Orders Notes
(working days)* Under $50.00 Over $50.00 Over $250.00
USA Standard 5-10 $12.50 Free Royal Mail
Courier 2-5 $38.00 $38.00 Free Air, Trackable
Canada Standard 5-12 $12.50 Free Royal Mail
Courier 2-5 $45.00 $45.00 Free Air, Trackable
Russia** Standard/Courier 3-10 $32.00 $32.00 Free Air, Trackable (over 2kg)
Rest of World Standard 5-10 $15.00 Free Royal Mail
- any country not listed above Courier 3-5 $64.00 $64.00 Free Air, Trackable
* Delivery time does not include the time to pick the order, however courier orders will be prioritised. Delivery times are estimates. Orders can take up to 14 Days (UK) or 28 days (Rest of the World).
** Deliveries to Russia will be sent by Standard if under 2kg weight or Courier if over 2kg. The shipping charge is the same in either case. All Russian orders over £150/$250 value are sent by Courier for free.
Shipping regulations currently prevent us from shipping any spray cans outside mainland Europe.

UK customers should receive their orders, on average, within 2-4 days of dispatch. Royal Mail states they’ll deliver within 15 days but the vast majority of cases are much quicker than that (please let us know if it ever takes longer so we can soundly thrash the postie!).

European customers generally receive their orders within 15 working days and Rest of the World customers within 28 working days. Orders placed with pre-order items included will be held until the release date of the pre-order item. If you want your other products earlier please place a separate order so we can ensure you get your goodies as early as possible!

Customs charges may apply when shipping outside of the UK and Europe.

Canada

We are currently unable to provide a Standard Shipping service to Canada due to the ongoing industrial action in their postal service. Until this dispute ends, only Courier Shipping will be available to Canadian destinations – this will be free for orders over £150/$250 as usual.

Russia

From November 2018, Russia is once again a valid shipping destination. Orders under 2kg weight and £150/$250 value will be shipped via Standard Service. All other orders will be sent via Courier Service. All Courier shipped orders and some Standard shipped orders will require you to pay import charges these are solely the responsability of the customer.

We are currently unable to ship to Iran or Iraq.

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